Happiness Guarantee

We want you to absolutely love your candle. Buying fragrance online isn’t always easy — so we’ve created a one-time happiness guarantee to give you peace of mind.

How it works:

• 💛 One Candle Replacement → If your first candle isn’t a match, we’ll replace one candle per customer with another scent of equal value.

• 🕯️ Easy Process → Just reach out within 14 days of delivery with your name, order number, reason for the swap, and the fragrance you’d like to try next.

• 📦 We’ll Make It Right → We’ll ship your replacement free of charge. No need to send back the original candle — instead, gift it to a friend who may love the scent.

  Exclusions:
  - Limited-edition candles
  - Orders placed over 3 months ago
  - Normal handmade variations (like light frosting or surface texture — part of the natural wax charm!)
  

  This guarantee is a one-time courtesy to help you shop with confidence, knowing that every Mar-Lo’s candle is handmade with heart.